Guillaume Ferraz, managing director of the Sunset Hospitality Neighborhood Daylife division, oversees the neighborhood’s beachfront and pool experiences. He brings two a long time of experience to the role, spanning beach membership and restaurant operations, overall team management and leadership, to boot to strategic and industrial execution. Right here, he discusses SHG’s day-existence locations and shows on his profession course
What bear been the highlights of your authentic experience?
I began my profession at Nikki Seaside Marbella in 2002 and worked my manner up from a junior role to beach supervisor and assistant GM. It turned into as soon as there that I cultivated my passion for the hospitality commerce which supplied me a great deal of alternatives to are residing and work in basically the most luxurious locations worldwide.
In 2016, I joined Sunset Hospitality Neighborhood as operations supervisor, and a 12 months after, I turned into as soon as promoted to trendy supervisor at DRIFT Seaside Dubai positioned in One & Ideal Royal Mirage, leading an broad team and handling all functions of operations for four-and-a-half of years. DRIFT is thought to be one of the UAE’s most acknowledged beachfront locations and has acquired several prestigious awards, persevering with to exceed performance and income expectations.
The commerce has allowed me to combine work and passion, and I am now the managing director for the Sunset Hospitality Neighborhood Daylife Division, where I oversee your total neighborhood’s beachfront and pool experiences.
What differentiates Sunset Hospitality Neighborhood’s daylight locations from its other venues?
Sunset Hospitality Daylife prides itself on crafting uncommon and immersive experiences that mix rest, luxury and leisure. No longer like our other divisions, which basically cater to evening and indoor experiences, Daylife takes stout good thing about Dubai’s amazing climate and picturesque shoreline to assemble an unparalleled daylight experience.
Every Daylife venue is strategically positioned alongside Dubai’s just appropriate-looking out shoreline, offering guests with charming views of the Arabian Gulf.
The neighborhood locations enormous emphasis on curating experiences that cater to a diverse differ of preferences. Whether or no longer guests ask a peaceable decide up away by the pool, energetic beach occasions or family-pleasant actions, there is something for all americans.
One other key focal point is infusing leisure alternatives that elevate the experience. Dwell song, DJ performances, themed occasions and interactive occasions care for the vitality excessive and the joys constant.
Factual as in our dining division, culinary excellence is a hallmark of Sunset Hospitality’s Daylife offerings.
All of our Daylife locations are known for their standard and contemporary designs that fuse contemporary aesthetics with comfort and performance. The venues’ structure and decor make stronger the overall ambiance and make a contribution to the strong point of every experience.
The considerate combination of comely locations, curated experiences, leisure selection and unwavering service excellence creates an ambiance that resonates with a big collection of different folk making an strive to bring collectively an upscale and immersive daylight experience on Dubai’s iconic shoreline.
How is expertise impacting guest experiences and how are you catering to the fresh traveler?
In this day’s with out discover evolving hospitality landscape, expertise plays a pivotal role in shaping guest experiences. At Sunset Hospitality, we acknowledge the profound affect of workmanship and bear embraced modern alternatives to cater to the wants of the fresh-age traveler.
We mark that vacationers ask comfort and personalization. Thru evolved reserving platforms and mobile apps, guests can with out considerations reserve their experiences, customise their preferences and even pre-select their favourite spots at our Daylife locations. This ensures a seamless and tailor-made experience loyal from the launch.
In step with the evolving commute landscape, we’ve built-in contactless applied sciences to make stronger safety and luxury. From touchless test-in to digital menus and contactless payments, guests can experience a pain-free experience while minimizing bodily interactions.
Digital reality and augmented reality bear broadened the horizon for immersive experiences. Thru these applied sciences, some of our locations, comparable to Air of secrecy Skypool, are offering virtual tours, giving capability guests a taste of what awaits them, and other folk unable to consult with, the opportunity to experience it nearly.
By harnessing recordsdata analytics, we invent precious insights into guest preferences and behaviors. This enables us to gradually refine and make stronger our offerings, guaranteeing that every experience is healthier than the last.
In catering to the fresh traveler, we’ve adopted a forward-thinking near that continues to redefine the same old of excellence within the hospitality commerce, guaranteeing that our Daylife locations stay on the forefront of the ever-evolving traveler’s expectations.
Attain you bear gotten any fresh initiatives within the pipeline?
Sunset Hospitality Neighborhood has a thrilling array of fresh initiatives on the horizon.
Some fresh openings embody our most standard Ammos within the iconic Ushuaia Ibiza, to boot to Azure in Marbella. Building on the success of those and other manufacturers, we bear additionally secured fresh locations for Ammos, Azure and RAISE Fitness in Qatar, with the aim of offering guests the equal charming experience they’ve come to luxuriate in.
We’re extra overjoyed to mumble the outlet of a 2d beach membership in Turkey and a brand fresh Folie beach membership in Morocco. These fresh ventures will encapsulate the uncommon attraction of their fresh locations while embodying the distinctive luxury and rest that Sunset Hospitality is famous for.
One other thrilling construction is Sunset Hospitality’s expansion into Asia, with imminent openings of Attiko and Folie deliberate for Bali, to boot to locations for one other Attiko and Azure confirmed for brilliant Vietnam.